Terms & Conditions


This policy is effective as of March 17, 2020.

1. Terms

By accessing the website at https://justcoach.io/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Method of Payment

We (or our third-party payment processor) shall authorize your credit card, PayPal account, bank account, or other approved payment facility you provided during the registration process for the full payment of the fees and any applicable taxes, and you hereby consent to the same.

3. Refund Policy

We want you to be satisfied with your purchase and we offer a 30-day refund period for new purchases. In the event that you decide your purchase was not the right decision, within 30 days of enrollment, contact our support team at support@justcoach.io and let us know you’d like a refund by the 30th day at 11:59 GMT. NOTE: 

Once outside of the new members 30-day money-back guarantee,  we do not issue refunds under any circumstances. All refunds are discretionary as determined by justcoach.

To further clarify, we will not provide refunds after the 30th day from your date of purchase and all payments must be made on a timely basis.

The 30 day refund period only applies to your first subscription/purchase and cannot be used more than once.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

4. Cancellation Policy

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link and by following the instructions to access our secure customer hub. Our Customer hub provides a simple no questions asked cancellation link.  

There will be no partial (or prorated) refunds on monthly OR annual payments.

Cancellations will be effective once the cancellation request has processed (typically this happens immediately). You will be unable to log in to the justcoach website after that time. If you did not submit your cancellation request in time and the current month's payment has already processed, we will not issue a refund for the current month.

Once you cancel, you will no longer have access to the Program, including all content and community resources.

It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Program.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: support@justcoach.io

5. Use License

  • Permission is granted to temporarily download one copy of the materials (information or software) on justcoach's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on justcoach's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by justcoach at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
  • 6. Disclaimer

  • The materials on justcoach's website are provided on an 'as is' basis. justcoach makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  • Further, justcoach does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
  • 7. Limitations

    In no event shall justcoach or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on justcoach's website, even if justcoach or a justcoach authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

    8. Accuracy of materials

    The materials appearing on justcoach's website could include technical, typographical, or photographic errors. justcoach does not warrant that any of the materials on its website are accurate, complete or current. justcoach may make changes to the materials contained on its website at any time without notice. However justcoach does not make any commitment to update the materials.

    9. Links

    Justcoach has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by justcoach of the site. Use of any such linked website is at the user's own risk.

    10. Modifications

    Justcoach may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

    11. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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